Privacy Policy
Privacy Statement
1. Introduction
1.1. We at Two Pines Prestige Cars (“we,” “us,” or “our”) are committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, store, and protect your personal data when you visit our website or interact with our services.
1.2. We comply with the applicable data protection laws in the UK, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
2.1. Personal Data Provided by You: When you complete forms on our website, sign up for newsletters, make an enquiry, or request a quote, we may collect information such as your name, email address, phone number, and any other details necessary to fulfill your request.
2.2. Automated Data Collection: Like many websites, we use cookies and similar technologies to collect certain information automatically when you visit our site. This may include your IP address, browser type, operating system, and browsing activity.
2.3. Third-Party Sources: In rare cases, we may receive personal data about you from third-party partners or service providers, subject to their own privacy policies.
3. How We Use Your Personal Data
3.1. Service Delivery: We use the information you provide to process requests, respond to enquiries, and deliver the services or information you have requested.
3.2. Site Improvements: We may use anonymised or aggregated data to improve our website’s functionality, content, and user experience.
3.3. Marketing Communications: If you have opted in to receive marketing materials from us, we will use your personal data to send you relevant updates or offers. You can unsubscribe at any time by following the instructions in our emails or by contacting us directly.
4. Legal Basis for Processing
4.1. Consent: We rely on your consent to process your personal data for certain activities, such as sending you marketing communications.
4.2. Contractual Necessity: When you request or use our services, processing your personal data may be necessary to perform our contract with you.
4.3. Legitimate Interests: We may process your data for legitimate business interests, provided these are not overridden by your rights and interests (e.g., to analyse website performance or prevent fraud).
4.4. Legal Obligations: In some cases, we are required to process your personal data to comply with a legal obligation.
5. Data Sharing and Transfers
5.1. Service Providers: We may share your information with trusted third-party service providers who assist us in running our business (e.g., IT support, payment processors, hosting services). These providers only process personal data on our instructions and in accordance with our privacy policies.
5.2. Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.
5.3. Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to a successor entity, under the same privacy obligations.
6. Data Retention
6.1. We will retain your personal data only for as long as is necessary for the purposes set out in this Statement, or as required by applicable law.
6.2. We securely delete or anonymise your data once it is no longer needed.
7. Your Rights
7.1. Access & Rectification: You have the right to request a copy of the personal data we hold about you and to ask us to correct any inaccuracies.
7.2. Erasure: In certain circumstances, you have the right to request that we erase your personal data.
7.3. Objection & Restriction: You have the right to object to or request the restriction of processing your personal data under certain conditions.
7.4. Data Portability: Where applicable, you can request the transfer of your personal data to another organisation or directly to you.
7.5. Withdrawal of Consent: If our processing is based on your consent, you have the right to withdraw it at any time.
7.6. To exercise these rights, please contact us using the contact information provided below.
8. Cookies and Tracking Technologies
8.1. We use cookies and similar tools to improve your experience on our website, analyse traffic, and understand user behaviour.
8.2. For more detailed information on the cookies we use and how to control them, please review our [Cookie Policy/section].
9. Security Measures
9.1. We implement security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
9.2. While we strive to protect your personal data, no transmission over the internet can be guaranteed as 100% secure.
10. Changes to This Privacy Statement
10.1. We reserve the right to update this Privacy Statement at any time in order to reflect changes in our data practices or relevant laws.
10.2. Any updates will be posted on this page, and if the changes are significant, we will provide a more prominent notice or contact you directly if required by law.
11. Contact Us
11.1. For any questions, concerns, or requests regarding this Privacy Statement or the way we handle your personal data, please contact us at:
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Address: Two Pines Prestige Cars, The Two Pines, Sandwich Industrial Estate, Sandwich, Kent, CT13 9LY.
11.2. If you are dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues, at: https://ico.org.uk/.